North West London has been selected as one of only 14 areas
nationally to pioneer ambitious new plans to improve the health and
social care services provided to local people.
The announcement means that North West London will now receive
specially tailored support from the Department of Health to enable more
joined-up, user-centred care, after a bidding process which attracted
around 100 entrants across the country.
The major boost for care services in North West London means local people:
- Will benefit from much closer working between all parts of the health and social care system
- Will have more say over their care and when, where and how they receive it
- Will have a greater variety of more convenient ways of accessing advice and care from different care providers
- Will have a clear plan, developed with them, to get the best treatment delivered how and when they want it
- Will find it easier to navigate their way through the care system
The ‘Pioneer’ initiative is part of a much larger, wide-scale plan
across NW London which involves councils, GPs, local hospitals,
community care services and mental health services, working together to
turn best practice, innovative care into normal practice, day-to-day
The organisations have come together as partners to tackle
organisational barriers, avoid duplication, and provide a more seamless
care service for local people, many of whom have long term conditions,
and are part of a population which is also getting increasingly older.
Each of the eight localities will retain their own approach to
delivering services specific to the needs of their local population, but
the initiative will ensure that where there are opportunities for
closer, joint working this will happen, across borough and other
boundaries, where this is in the best interests of the service user.
As a Pioneer Site, North West London will now have access to
specialists in innovation and change from ‘NHS IQ’ (NHS Improving
Quality) which will accelerate the work already under way with partners
across the area.
The integrated care provided will bring together multi professional
teams who then work across barriers to prevent organisational
differences from fragmenting the services they deliver, as has happened
in some places in the past.
North West London will also now become a national champion of the
new ways of delivering joined up care, sharing its work with others
beyond their geography to share the benefits of integration experience.
Integrated care ensures services are delivered more effectively and
more efficiently, and thanks to a number of pilot schemes, has improved
care as well as saving money.
The best care systems are already integrating care more effectively,
around the UK and globally. The concept is based on customer-facing
organisations, and applies similar principles to healthcare systems,
creating better choice, better delivery, and better care.
Professor Lis Paice, Chair, NW London Integrated Care Programme, said:
"We are delighted that North West London has been selected as one of
the 14 areas nationally to become a pioneer in integration. We already
have some excellent examples from across North West London showing how
our two million residents are getting better care thanks to our plans.
This is a fantastic opportunity for us to be able to do even more.
"Integrated care is about working towards a better system that
supports the values we and all our partner organisations share. It is
about taking the best parts of what the system already provides, joining
them together, and focusing them more closely on the people who need
"As a pioneer site, we will be able to accelerate this process
further and working together, we will ensure that every resident in
North West London is living longer and living well.”